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Frequently asked questions
Everything you need to know before you book. Still stuck? Our AI advisor and team are here to help.
Booking & registration
How do I book a course?+
Choose your course and a date, then check out online. You can pay in full or spread the cost with finance.
What happens after I book?+
You'll automatically receive an email with your training confirmation, ticket, and a link to your exam, manual and welcome letter.
There are no suitable dates — what now?+
Get in touch. We schedule courses based on demand and will do our best to find a date that works for you.
Eligibility & the training day
Do I need any experience?+
Beauty courses welcome complete beginners (minimum age 16). Aesthetic courses require a Level 3 Beauty qualification or a medical background — or complete our Fast Track to Aesthetics (minimum age 18).
Do I get a kit?+
Lash and brow courses include a kit. Nail, waxing and aesthetic courses don't — but you're free to work with any brand, and kits are available to buy in our shop.
Where can I park?+
At our Essex academy: High Chelmer Multi-Storey (1 min walk) or Moulsham Street Car Park (5 min walk, cheaper).
Models
Do I need to bring a model?+
Some courses require a live model — this is noted in the course details and your confirmation email.
What if I can't find one?+
We offer model-finding support for £15 per model. We can't be held responsible for model cancellations.
Finance & payment
Can I pay monthly?+
Yes — spread the cost over 2–12 months, interest and fee free, with Pay It Monthly (direct debit or card). Klarna is also available.
Will it affect my credit?+
Soft credit checks won't affect your file. Approved applications then receive a hard credit check.
Can I finance multiple courses?+
Yes — contact us via WhatsApp or email for a combined application link.
What if I'm referred or rejected?+
Referrals take a maximum of 48 hours; rejections result in a refund within 2 working days.
Accreditation & insurance
Are the courses accredited?+
Yes — beauty courses are ABT accredited and aesthetics are CPD accredited. All are fully accredited and insurable.
Can I get insured straight away?+
Yes. On completion you receive an accredited certificate so you can get insured and start working immediately.
Still have a question?
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